Diamond Group Customer Service

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"Amy was professional and responsive during my search for a new home. She had a great range of local knowledge that allowed me to make decisions on potential listings. Ultimately, working with her was a true pleasure!"


Ryan Testimonial

"Beth is highly knowledgeable and very professional. She is a fantastic negotiator and was helpful above and beyond what was expected/required. If you are considering purchasing a home in the NW burbs, here is no better agent to work with than Beth Dazzo"


"Jill and I would like to extend our sincere gratitude to you for all your hard work on helping us sell our condo and purchase our new home this past Friday. From beginning to end we cannot thank you enough for all your assistance for everything including but not limited to setting up our listing, managing our showings, dealing with realtors and attorneys, answering our phone calls and emails, taking us to see listings and being our rock during the many times we were feeling nervous and anxious. Our sale and purchase would not have happened without your tireless work and support. You made our dreams come true, I hope you know that and we are so happy with our new home and look forward to growing our family and creating new memories and it is all thanks to you!"

Dan and Jill

Kathys Testimonial

"Cari was fantastic during our house search. Across multiple suburbs in the Northwest Chicago area, Cari continued to provide professionalism and creativity as we made personal decisions to pivot to find the right house and location. Cari stuck with us throughout our ever-changing process and requirements to finally find us the right house!"


"Julie is awesome! She was extremely helpful, patient, and really listened to what we were looking for when buying a home. Being new to the home buying process, she was able to guide us through and answer any questions we had. I highly recommend julie if you're looking to purchase a new home!"


To The Deal With Diamond Team and Coldwell Banker Staff,
I would like to thank all of you in small way for how well I have been treated. You have been so professional and never gave up on selling my property, even when I did. You always gave me hope that there was someone out there and finally that right couple came along.

I know this was a long, hard sell for you and I want you to know how grateful I am that you stuck with me. I don’t know that I would have had as much trust in anyone else as I have had in you.

A Very Grateful Client,

Beth is the consummate real estate professional. Through her direct efforts she found the perfect family and sold our house in 10 days. We would highly recommend her.

Arlington Heights, Seller

Amy was very responsive and flexible throughout the search for our new home. It was great to have someone on our side that not only understood the process and the area but what we were looking for as well.

Arlington Heights, Buyer

Cari was very helpful and quick in getting information to us during our search. Even though we looked at the unit with another agent, we decided to go with Cari as she was on top of things, quickly answered questions, received and sent information for us, provided ideas and options, and ensured we completed steps we needed for a smooth purchase and closing.

Hoffman Estates, Buyer

Amy's knowledge of Palatine and the surrounding area was extremely helpful in helping us decide the best area for us to live. She got us into a ton of houses super fast and knew exactly what we would or would not like, so she did not waste our time with houses we would have for sure said no to. Amy's vision of what a house could be was also hugely helpful in showing us the potential a house could have. An added touch was the little gifts we have received from her as thank yous for working with her. They are so personal and touching. I do not want to specify what they were in case she changes from year to year, but they were very meaningful to me and shows that she appreciates her clients. We were very happy with our experience and would recommend her or her team to anyone.

The Clarks, Palatine

Amy was great to work with. She helped us rent our house out, handling every detail as we live out of state. She was fast and thorough, guiding us through an unfamiliar process and making it easy. Only took two days, and the house was rented. Wish we would have hired her sooner!"

Elise Kern, Palatine

I was not looking forward to the sale of my house or purchasing another one. She actually made it a very pleasant experience. She's quite a power house, easy to talk to and really listens to what your looking for. My house sold in just over a week. Purchased a new one just about as quickly. Everyone in her office has a specific job and they're very good at it. I would recommend her to anyone.

Dianna, Prairie View

I put my house on the market early Spring of 2016. I had contacted a local realtor and she was very unresponsive. I contacted Amy and she was over to my house the next day to explain the entire process to me and get the ball rolling. The market seemed to be all over the place in my area. I had a buyer fall through, which was frustrating, but the second buyer went through very smoothly. Amy sent me a detailed statement of my sale for tax purposes at the end of the year, which is very helpful.

Lisa, Cary

Amy did a great job. She was interested in finding us the right home not just in selling a property. I would highly recommend Amy. She is the best.

The Krumtingers, Schaumburg

Amy did a great job. She was interested in finding us the right home not just in selling a property. I would highly recommend Amy. She is the best

Jim and Sandy, Schaumburg

Amy Diamond always provided answers to my many questions. I felt as if we were walking side by side through the sale process. Amy is understanding and patient yet very professional and efficient. Thank You Amy!

Fran, Mount Prospect

Amy and her entire DealwithDiamond team surpassed all our expectations throughout the entire process of selling our home. Her knowledge of the area and aggressive marketing allowed us to competitively price our home and sell within a week of listing. She consistently communicated with us during the transaction enabling a quick and efficient closing. Amy and her team are a class act!

Jim & Mindi Wells, Palatine

Amy and her team made buying our house a breeze. This was our first time buying a home, I never dreamed it would be so easy. She drove us around to see the houses we were interested in. Once we picked one and made an offer, we just sat back while her team did all the work, then showed up at closing day with a check and got our keys.

Mike Marvin, Vernon Hills

Amy was amazing to work with as well as being extremely patient with our process. When we finally found the house, Amy worked nights and weekends (even on her vacation) to ensure that everything went according to plan. If we ever decide to sell and buy a new house, Amy will be our realtor without question.

Chris, Carol Stream

So...after 7 years together, 5 years of marriage, and countless obstacles of life thrown our way, we finally did it! Today, we start our journey as a family in our new home. After rounds of negotiations, decisions, and a lot of worrying (on my part), we have a place with space for visitors, overnight guests, and places for our little man to run and play. Our dream we thought would never be possible. Huge thank you to all of our family and friends who supported us through this process and helped us get to this day, especially Amy Falckenberg Diamond and her awesome real estate team, along with our mortgage team and fantastic attorney! So grateful to finally be where we are....HOME

Amanda White

Amy, I am so impressed with you at your quick responsiveness. That is so key and it is obvious not all folks in your profession go about their job the same way. I emailed the other agent to please take me off of her list, and that was the first time she called me. She was supposed to call me a few times in the past but never did. You called, and we put together a timeline and a game plan and that told me right away you were serious and motivated. There is so much technology available since the last time I house hunted and guess it is easy for people to just do an automated search and let the buyer figure it out. You get it -- real estate is a people business which is why I have the utmost confidence in you. Thanks again!

Michele, Schaumburg, IL

"My wife and I partnered with Amy in the Fall of 2009. In a severely depressed real estate market, she was able to sell our townhome in just over a month! Amy was dilligent and focused throughout the entire process. She operates with a high-degree of integrity. Through her hard work, she was able to considerably expedite the buying and selling processes. I would highly recommend that anyone looking to buy or sell local real estate use Amy Diamond."

Dan & Jackie, Palatine & Wheaton, IL

"Amy was great to work with. She was extremely reliable, always on time, and followed up consistently until she got the required answer or outcome. I would love to work with her again."

Nevin, Chicago, IL

"Amy did a great job helping us sell property in Chicago during a tough economic market. She is great to work with and uses every possible resource available to get the job done."

Rick, Chicago, IL

Amy recently assisted me with renting a single family home in Streamwood, IL. Being my first rental home, Amy did a great job explaining the whole process. She informed me of the going rates for rental properties in the area, offered advice on improving the property before renting, and took ownership like it was her own. The home was listed less than 1 week before getting a renter in the home. So far, things are going very well and the tenant has never missed a payment! Thanks Amy!

Bob - Streamwood, IL

I enlisted the help of Amy in the Summer of 2010 to list my investment property for both sale and rent. From the beginning, she worked very diligently and efficiently in getting my property listed and marketed using a variety of different websites and publications. Furthermore, she recommended a fantastic staging expert to me to help make my vacant property "showing ready". The results paid off as many showing requests were made in the first couple of weeks, and it was a short time thereafter that I had a signed lease with a new tenant. I absolutely recommend Amy to anybody looking for any real estate related services.

Allen - Palatine, IL

It was my good fortune to find Amy Diamond, for my recent real estate needs. Amy's superb professionalism, warm personality and sincere dedication were superior and consistent throughout my real estate deal. Her thorough attention to detail was quickly evident and comfortably placed my confidence in her astute business skills. As a busy professional, I was relieved that Amy was so adept at facilitating the entire process; including communications, timelines, negotiations and furnishing me with related professional contacts who were also excellent. Amy coordinated everything for a seamless and successful outcome. Working with Amy has been very enjoyable and her service was exceptional! I recommend Amy Diamond with my highest regard.

Donna - Streamwood, IL

Amy Diamond is truly a gem! In our real estate search, she proved invaluable. Amy understood exactly what we were looking for and went over and beyond what we had anticipated from an agent. Without a doubt, we would highly recommend her!

Chris & Mindy, Palatine

We recently listed our Mother's home in Palatine with Amy Diamond through Coldwelll Banker. It is an older home and was in need of updating. Amy guided us through the process with care, understanding the family's emotions at this time. She was always positive and encouraging. We appreciated the many showings of the house, due to Amy's hard work in promoting our house. We found that the internet was a valuable tool in the real estate business. The lines of communication were always open which was great as we had many questions!
It was always wonderful to hear that Amy had sold another house (which she did, house after house!) That was so encouraging, especially since we were aware of what a difficult market it has been recently. We recommend Amy Diamond without hesitation! Deal with Diamond! You'll be glad you did!

Susan & Douglas May, Palatine

Buying a home can be a difficult process and a buyer can tend to feel like customer number 3802 when working with any old relator that's only concerned with a commission check. When I started the home search process, I contacted many relators about different properties I was interested in and found out that all of them were the exact same; they all thought the house I 'kind of' liked online was 'the one' for me and wouldn't take no for an answer.
However, when I met Beth Dazzo, from the Amy Diamond real estate team, at an open house I happened to be interested in, I had a very different experience. She was genuinely interested in finding a house that actually suited my needs and met all of my criteria. After a few handfuls of houses we visited, my fiancée and I decided that this was the perfect first house for us and we decided to put in an offer. However, after looking at the house more closely, we found multiple structural problems with the house and ended up walking away.
It wasn't long before Beth and Amy's team found us the perfect house that we were even happier with than the first one and decided to put in an offer. I originally expected once I had put an offer in on a house, my relator would leave me on the side of the road because her job was finished and it was up to the lawyers and mortgage company to figure out the rest, but to my surprise, not only did my agent stay in contact with me and help me through the process, Amy Diamond's whole team contacted me and made sure I got the proper paperwork to the proper people on time. In my opinion, this was one of the best assets from working with Beth and Amy because of their team of people that help the buyer actually buy the house after we found the one.

Ken and Katie - Mount Prospect